Legal
Effective 28 September 2026 · Pembermoor Systems LLC
These Terms of Service (the “Terms”) govern your purchase and use of the products and services supplied by Pembermoor Systems LLC, a Wyoming limited liability company with its registered office at 30 N Gould St, Ste N, Sheridan, WY 82801, United States (“Pembermoor”, “we”, “us”). By placing an order, approving an artwork proof, or paying an invoice, you agree to these Terms.
Pembermoor builds, installs and maintains community advertising boards in host venues in the United States, sells advertising slots on those boards to local businesses, and provides marketing services to local businesses on a monthly basis. All services are sold to, and performed for, businesses operating in the United States.
A quotation from us is an invitation to order and is valid for 30 days unless it says otherwise. A contract is formed when we confirm your order in writing. We may decline any order before payment, including an order for advertising we consider unsuitable for a host venue, and we will tell you why.
A board advertising slot entitles you to one printed advertising area of approximately 7.5 × 4.7 inches on one Pembermoor board for a term of twelve months from the date of installation. The price includes artwork design with up to two rounds of revisions before printing, printing, installation, a dated photograph of the installed slot, maintenance of the board for the term, and one artwork change during the term. Further reprints are chargeable and are quoted and approved in writing before any work is done.
We provide the artwork proof within five business days of receiving your payment together with your logo and copy, and we print and install within fifteen business days of your written approval of the proof. These periods do not run while we are waiting for material or a decision from you.
For the term of your slot, we will not sell another slot on the same board to a business whose principal trade is the same as yours. Exclusivity applies to that board only. It does not apply to other boards, to other venues, or to trades that merely overlap with yours. We determine in good faith whether two businesses share a principal trade, and our determination is final.
We place your slot in the category and service area you agree with us. We do not guarantee placement in any specific named venue, because a venue may decline, close, or ask for the board to be removed. If we cannot place you in the area agreed before printing, you may take an alternative placement or a full refund.
If a board is removed after installation for a reason outside your control, we will relocate your slot to a comparable venue at no cost to you. If we cannot do so within thirty days, we refund the unused whole months of your term on a pro‑rata basis. Relocation at your own request is chargeable at the rate shown on our pricing page.
You grant us a non‑exclusive licence to reproduce, adapt and display the logos, images and copy you supply for the purpose of designing, printing, installing and maintaining your advertising, and of showing your installed slot as an example of our work. You warrant that you own or are licensed to use everything you supply, and that it does not infringe any third party’s rights. You remain responsible for the accuracy of every factual claim in your advertisement. We may ask you to substantiate a claim before we print it, and may decline to print a claim you cannot substantiate.
We do not carry advertising for adult content or services; tobacco, vaping or nicotine products; cannabis or CBD; firearms, ammunition or weapons; gambling or sports betting; payday lending, debt settlement or high‑interest credit; cryptocurrency, trading or investment offers; prescription pharmaceuticals or any claim to treat or cure a condition; multi‑level marketing or business‑opportunity recruitment; or political, election and ballot‑measure advertising. If your trade requires a state or local licence, you must hold a current one and produce it on request. We may remove, at your cost and without refund, advertising that breaches this section or that is placed by a business trading without a licence it is required to hold.
Monthly services are supplied on a rolling monthly basis with no minimum term. What is included in each tier is described on our services and pricing pages, which form part of these Terms. Where a service depends on a third‑party platform — a telephone carrier, a search or map service, a review platform — we are not responsible for that platform’s availability, its policies, or changes it makes to them, and we will tell you promptly if such a change affects what we can deliver.
Where you ask us to operate an automated voice agent on your telephone line, you are responsible for ensuring that the recording and notification practices you instruct comply with the law of the states in which your callers are located. We configure the agent to announce at the start of each call that it is automated, and we will not remove that announcement.
All prices are in United States dollars. Prices exclude any state or local tax that applies to the service in your jurisdiction; where such a tax applies it is shown separately on your invoice before you pay. Card payments are processed by our payment processor; we do not receive, transmit or store your full card number. Monthly services are billed in advance on the same date each month. If a payment fails we will tell you and may suspend the affected service until it is paid.
Board slots do not renew automatically. We contact you before your twelve‑month term ends; a new term begins only if you agree to it in writing and pay for it. Monthly services continue until cancelled and may be cancelled by either party on thirty days’ written notice, effective at the end of the notice period. There is no cancellation fee.
Our refund and fulfillment policy is set out in full at Fulfillment & Refunds and forms part of these Terms.
Hosting a Pembermoor board is free. We do not charge a host venue, and a host venue is not a customer of ours. We install and maintain the board at our cost, and we remove it and make good the mounting within ten business days of a request from the venue. The board and its fittings remain our property at all times.
You keep all rights in the material you supply. We keep all rights in the board design, the layout and artwork we create, our name, our marks and our website. Artwork we design for you may be used by you in other media only with our written permission, which we do not unreasonably withhold.
We sell placement, design, installation and defined services. We do not guarantee any number of views, enquiries, calls, bookings, reviews, rankings or sales, and nothing we say in conversation varies this. Any figures we share about past results are illustrative and are not a promise of your outcome.
Nothing in these Terms limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence. Subject to that, we are not liable for loss of profit, loss of business, loss of goodwill, or any indirect or consequential loss; and our total liability arising out of or in connection with a contract between us is limited to the amount you have paid us under that contract in the twelve months before the event giving rise to the claim.
You will indemnify us against any claim, loss or cost arising from material you supplied to us, from a claim made in your advertising, or from your breach of section 6 or section 7.
We may suspend or end a service, having given you notice and a reasonable opportunity to put the matter right where the breach can be put right, if you breach these Terms, if a payment remains unpaid, or if continuing would expose us or a host venue to legal risk. Where we end a service for a reason that is not your breach, we refund the unused part of what you have paid.
These Terms and any dispute arising out of them are governed by the laws of the State of Wyoming, United States, without regard to its conflict‑of‑laws rules, and the state and federal courts located in Wyoming have exclusive jurisdiction. Before starting proceedings, please contact us — most disputes are a misunderstanding about what was ordered, and we would rather fix it than argue about it. If you are considering a card chargeback, contact us first: we can usually resolve the matter faster than your bank can.
We may change these Terms for future orders. The version in force when you placed your order governs that order. The effective date at the top of this page shows when the current version took effect.
Pembermoor Systems LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, United States.
Email [email protected] · billing and refunds
[email protected] · telephone
+1 (307) 218-8722, Monday to Friday 9:00–17:00 US Mountain Time.